GDPR, Cookie & Privacy Policy

 

This website is operated by Elimhouse Community Association Southwark
a charity registered in England & Wales. Registered Number: 1161422.
Registered Address:  86-88 Bellenden Road, Peckham, London SE15 4RQ, UK.
Tel: 0207 358 9502 Email: elimhousecas@gmail.com

This privacy policy applies to this website only.

 

Please note that the contents of this policy may be updated, without notice, at any time as deemed necessary. Please re-visit this page from time-to-time in order to make sure you are aware of the most current version.

 

1. Introduction

 

1.1 The European Union's General Data Protection Regulation (GDPR) came into effect on May 25, 2018. The GDPR imposes new obligations and responsibilities on controllers and processors of data.

Although it is a European regulation, the GDPR might apply to our website if we make any of our services, contact and/or access to our site available to persons living in Europe, even if our organisation is not located in Europe.

As a commitment to your privacy, we will always take the necessary steps to ensure that your information is protected and treated securely, as required by GDPR regulations. Any personal details and information you provide to us will be held in accordance with the UK Data Protection Act 1998, securely and confidentially, stored locally on password protected devices, until you either request for your data be removed and/or deleted. 

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1.2    We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

 

1.3    By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

 

1.4 Our site is built on the WIX platform. Some plug-ins  require the use of essential cookies to provide you with the best user experience. For a list of these essential cookies, please visit
https://support.wix.com/en/article/cookies-and-your-wix-site

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2. Collecting personal information

 

2.1    We may collect, store and use the following kinds of personal information:

 

(a)    information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

 

(b)    information that you provide to us when registering with our website or completing a form on our site (including your name, email address and phone number)

 

(c)    information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);

 

(d)    information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication); and

 

(e)    any other personal information that you choose to send to us.

 

2.2    Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

 

2.3  If you believe that your information was submitted to us without your consent, please inform us.

 

3. Using personal information

 

3.1    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
 

3.2    We may use your personal information to:
 

(a)    administer our website and business;
 

(b)    enable your use of the services available on our website;
 

(c)    send you updates about our services and activities.
 

(d)    send you email notifications that you have specifically requested;
 

(e)    send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of benefit to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

 

(f)   provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
 

(g)    deal with enquiries and complaints made by or about you relating to our website;
 

(h)    keep our website secure and prevent fraud; and
 

(i)    verify compliance with the terms and conditions governing the use of our website

 

3.3    If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

 

3.2    We may use your personal information to:

 

(a)    administer our website and business;

 

(b)    enable your use of the services available on our website;

 

(c)    send you non-marketing commercial communications;

 

(d)    send you email notifications that you have specifically requested;

 

(e)   send you marketing communications relating to our business or the businesses of carefully-selected third parties we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

 

(f)    provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

 

(g)    deal with enquiries and complaints made by or about you relating to our website;

 

(h)    keep our website secure and prevent fraud; and

 

(i)    verify compliance with the terms and conditions governing the use of our website

 

3.4    If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

 

3.5    Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

 

3.6    We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

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4. Disclosing personal information

 

4.1    We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents,
suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

 

4.2    We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

 

4.3    We may disclose your personal information:

 

(a)    to the extent that we are required to do so by law;

 

(b)    in connection with any ongoing or prospective legal proceedings;

 

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

 

(d)    to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

 

(e)    to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

 

4.4    Except as provided in this policy, we will not provide your personal information to third parties.

 

5. International data transfers

 

5.1    Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

 

5.2    Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.

 

5.4    You expressly agree to the transfers of personal information described in this Section 5.

 

6. Retaining personal information

 

6.1    This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

 

6.2    Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

 

6.3    Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:

 

(a)    to the extent that we are required to do so by law;

 

(b)    if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

 

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

 

7. Security of personal information

 

7.1    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

 

7.2    We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

 

7.3    You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

 

8. Amendments

 

8.1    We may update this policy from time to time by publishing a new version on our website.

 

8.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

 

9. Your rights

 

9.1    You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

 

(a)    the payment of an admin fee (currently fixed at GBP 20); and

 

(b)   the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank, plus an original copy of a utility bill showing your current address).

 

9.2    We may withhold personal information that you request to the extent permitted by law.

 

9.3    You may instruct us at any time not to process your personal information for marketing purposes.

 

9.4    In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

 

10. Third party websites

 

10.1  Our website includes hyperlinks to, and details of, third party websites.

 

10.2  We have no control over, and are not responsible for, the privacy policies and practices of third parties.

 

11. Updating information

 

11.1  Please let us know if the personal information that we hold about you needs to be corrected or updated.

 

12. About cookies

 

12.1  A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

 

12.2  Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

 

12.3  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

 

12.4  Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

12.5 For more information on cookies and their use, please visit - https://www.allaboutcookies.org/

 

13. Analytics cookies

 

13.1  We use Wix Analytics to analyse the use of our website.

 

13.2  Our analytics service provider generates statistical and other information about website use by means of cookies.

 

13.3  The information generated relating to our website is used to create reports about the use of our website.

 

13.4  Our analytics service provider’s privacy policy is available at: https://www.wix.com/about/cookie-policy

 

14. Blocking cookies

 

14.1  Most browsers allow you to refuse to accept cookies; for example:

 

(a)    in Internet Explorer, you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

 

(b)   in Firefox, you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

 

(c)    in Chrome, you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

 

14.2  Blocking all cookies will have a negative impact upon the usability of many websites.

 

14.3  If you block cookies, you may not be able to use some features on our website.

 

15. Deleting cookies

 

15.1  You can delete cookies already stored on your computer. For instructions, see the links below:

 

(a)    in Internet Explorer: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

 

(b)    in Firefox:
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

 

(c)    in Chrome:

https://support.google.com/chrome/answer/95647
 

15.2  Deleting cookies will have a negative impact on the usability of some but not all websites.

 

16. Contacting us

 

16.1  Our principal place of business is located at 86 - 88 Bellenden Road, Peckham, London SE15 4RQ, UK.

 

16.2  You can contact us:

 

(a)    by post, using the postal address given above;

 

(b)    by telephone, on the contact number published on our website from time to time; or

 

(c)    by email, using the email address published on our website from time to time.